Support

In the game, in Settings → Help → “Delete account”: your 6-digit player code is at the bottom of that window. Close it without deleting anything. With that code we can find you when you write to us.

The game needs internet: every game is also played on our server. Check your connection; the game tries again on its own. If it says there's a new version, update it from Google Play (in the browser, reload the page).

Your game stays saved on the server. When you come back, the home screen shows “Continue” and you carry on where you left off, for up to 24 hours.

Link your progress to Google or your email in Settings. Then sign in with that same account on the other phone or at fablehole.com/jugar, and carry on with your level, stars and coins.

For free in the browser on your computer, iPhone and iPad, at fablehole.com/jugar, without downloading anything. On Android there'll be the Google Play app.

On Android, purchases go through Google Play, and in the browser, through Stripe. Write to us with your player code and the order number: Google Play's starts with “GPA.”, and the website's is on the Stripe receipt you got by email.

From Settings in the game, or on this page.